760-879-1071 support@dmeprousa.com Mon–Fri 8a–6p · After-hours on-call
For hospice agencies

The hospice DME partner that actually shows up.

We exist for hospice. 99% of our volume is hospice agencies, and our entire workflow — ordering, paperwork, delivery, pickup, billing — is built around the way your case managers actually work.

Order in 2 minutes

A simple portal built for hospice case managers. Patient demographics, equipment, urgency. Submit and done.

We handle the paperwork

CMNs, Rx requests, eligibility verification, California regulatory due diligence — all on us, after you submit.

Same-day delivery

Fallbrook dispatch covers San Diego, OC, Riverside, and LA same-day for orders before 1pm.

Contracted with 40+ agencies

Already contracted with most major hospice networks in California. Not contracted? We can be in days.

24/7 on-call

Equipment emergency at 11pm Saturday? Call us. After-hours dispatch is staffed.

Bedside manner

Our delivery techs are trained to set up gently with hospice patients and families. Education included.

TRACKING PARTNER · RAUTE.IO

Know exactly where every order is.

We track every delivery through Raute.io, the delivery software we use. After you place an order with us, you get a tracking link — sent to your phone or inbox — that shows the driver's live location, ETA, and delivery status. No more calling dispatch to ask "where's my bed?"

Live tracking link. Sent via SMS or email the moment your order is dispatched. Tap once, see the truck on a map.
Real-time ETA. Updated continuously as the driver moves. Share the link with the patient's family if you want them to know when to expect us.
Delivery confirmation. Timestamped proof of delivery — including setup and patient education — pushed back to you when complete.
D
DME Pro USA
Order #DME-4F2K9 · Today
EN ROUTE
RAUTE.IO
Arriving
2:30p · 18 min
Driver
Miguel · Van 04
11:42aOrder confirmed
1:08pEquipment loaded — out for delivery
2:30pArriving at patient address
Tracking link sent via SMS · Powered by Raute.io
Hospice partners

Trusted by hospice agencies across California.

Not contracted yet? Reach out — we typically execute new hospice contracts in 5–10 business days.

40+
hospice agencies under contract
99%
of our volume is hospice
5–10 days
to execute a new contract
Same-day
delivery across SoCal

We treat our hospice partnerships as confidential and don't publish partner names. References are available privately, on request, with the agency's permission.

Need equipment now?

Call our dispatch line or open the order portal. Hospice teams get a same-day acknowledgment on every order, 7 days a week.