These terms apply to the DME Pro USA website and to the order text messages sent by DME PRO LLC, doing business as DME Pro USA ("we", "us").
Using this website
The information on this site describes our durable medical equipment and services and is not medical advice. Orders are confirmed only after we accept them and, where required, receive a prescription or certificate of medical necessity.
How to get order texts
Call us at 760-879-1071 when you place or schedule an order and tell us you want texts, or text START to (760) 334-5587. On every order call our staff asks: "Can we text you at this number about your delivery and pickup times? Message frequency varies, message and data rates may apply, and you can reply STOP to opt out or HELP for help." We text you only if you say yes, and we record your consent with the order. You then get a confirmation text: "DME Pro USA: You will get texts about your equipment orders. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
SMS Terms
DME Pro USA order texts: when you, or the hospice or caregiver ordering for you, give us your mobile number and agree to texts, we send messages about your equipment orders, such as delivery and pickup times, driver updates and replies to your questions. We send no marketing. Message frequency varies by order. Message and data rates may apply. Reply STOP at any time to stop texts, and START to turn them back on. Reply HELP for help, or call 760-879-1071 or email support@dmeprousa.com. Consent to texts is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
Privacy
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy at dmeprousa.com/privacy for how we handle personal and health information.
Contact
DME PRO LLC (DME Pro USA), Fallbrook, California. 760-879-1071, support@dmeprousa.com.